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Dear Ones

Terms of Service

The agreement, in plain English.

Last updated: June 14, 2026

The short version. Dear Ones is an iOS app published by Next Frontier Builders that lets parents save a private family keepsake of their children. Entries live on your phone and, optionally, back up to your own iCloud account. Subscriptions are billed through Apple. By using the app, you agree to these terms.

1. The app and who's behind it

Dear Ones is made and operated by Kinzi Herron, an independent app developer based in Tennessee, building under the name Next Frontier Builders ("we," "us," "our"). Next Frontier Builders is a name I build under, not a separate company. These terms govern your use of the Dear Ones iOS app and these policy pages (together, the "Service").

2. Eligibility and accounts

You must be at least 18 years old to subscribe to Dear Ones. Sign in with Apple is used to create your family account inside the app. We do not maintain a separate account on our servers.

3. Subscriptions, free trial, and billing

Dear Ones offers a Family plan available monthly ($7.99) or annually ($59). Each plan begins with a 14-day free trial. After the trial, the subscription renews automatically at the price shown at purchase unless cancelled at least 24 hours before the renewal date.

Subscriptions are sold and billed by Apple through the App Store. Payment is charged to your Apple ID. To manage, cancel, or change your subscription, open Settings → Apple ID → Subscriptions on your iPhone. Cancellation takes effect at the end of the current billing period.

Refund requests are handled by Apple at reportaproblem.apple.com. We don't process refunds directly because we never receive payment information.

Family Sharing is enabled, so you can share your subscription with up to five other family members through Apple's Family Sharing feature. One Dear Ones subscription covers one family unit.

4. Your family's content is yours

You own the entries you save in Dear Ones: your quotes, milestones, photos, voice notes, videos, and letters. We do not host this content on our servers, do not claim any ownership of it, and do not have access to it.

If you keep iCloud on, your entries back up to your own private iCloud through Apple's CloudKit. We do not have access to your iCloud container.

5. The Service is a tool, not a substitute

Dear Ones is a digital keepsake. It is not a backup service, an estate-planning tool, or a substitute for offline records. Keep important documents in their own appropriate place. We are not responsible for the loss of entries due to iCloud account changes, device replacement, app uninstall, or other actions you take with your own data.

6. Acceptable use

You agree not to:

7. Family accounts

The account holder owns and holds the family's keepsake. Other family members can be invited with an access code that lets them view, and if you allow it, add to the timelines you choose. The account holder approves what relatives add and can change or revoke any code at any time. We do not arbitrate disputes between parents or other family members over saved content. If your family circumstances change, you can manage or delete your content within the app, or contact us for help.

8. Intellectual property

What we own. The Dear Ones name, brand, app interface, code, and illustrations are owned by Kinzi Herron (Next Frontier Builders) and protected by copyright and trademark law.

What you own. Every entry you save is yours. Every word, photo, and recording. We do not claim a license to use, display, or republish your content for any purpose.

9. No warranty

The Service is provided "as is" and "as available," without warranty of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy, or non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or that iCloud backup will preserve your content under all circumstances.

10. Limitation of liability

To the maximum extent permitted by law, Kinzi Herron shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising out of or related to your use of the Service. Our total aggregate liability for any claim arising out of these Terms or the Service is limited to the amount you have paid us in the twelve months immediately preceding the event giving rise to the claim. Some jurisdictions don't allow these limitations, and if you live in one of them, the limitations apply only to the maximum extent permitted by your local law.

11. Termination

You may stop using the Service at any time by uninstalling the app and cancelling your subscription through Apple. We may suspend or terminate your access if you violate these Terms or engage in abuse of the Service.

12. Changes to these terms

We may update these Terms from time to time. If we make a material change, we will update this page and revise the "last updated" date. Continued use of the Service after a change means you accept the updated Terms.

13. Governing law and disputes

These Terms are governed by the laws of the State of Tennessee, United States, without regard to its conflict-of-laws rules. Any dispute that cannot be resolved by direct communication shall be brought exclusively in the state or federal courts located in Tennessee, and you consent to personal jurisdiction in those courts. Apple's standard end-user license agreement applies to your use of the iOS app where its terms are not in conflict with ours.

14. Contact

Questions about these Terms: info@nextfrontierbuilders.com.